Are all your garments made in the USA?
YES. As of late 2012, Vanson has been exclusively producing garments within the United States. Stock from El Salvador still exists and likely will remain, in pieces throughout different styles, for some time. We stand by the quality of these garments still, but currently do not offer the option to have Vanson products, with the exception of some cottons, produced anywhere but at our main facility in Fall River, MA.
Why does it take so long to get your products?
There are 2 main factors that contribute to the long delivery issues that we have faced for the past couple of years.
1. Raw materials supply. Like other manufacturing segments our supplier base has contracted. Many of the suppliers are smaller and do not have available stock at hand and we have to wait for their production cycle to occur. Several of our suppliers have gone out of business and we have had to source new ones, or change the specification of what we use.
2. Labor hours and hand made quality. We make our items in the same meticulous way we have for 35 years. We have improved efficiency with some technologies, but nothing takes the place of hand cutting and individual sewing machine operators. We typically sell more items each week than we make, we continuously run a backlog.
Do you have a catalog or pricelist?
Yes we have a pricelist and this can be faxed, mailed or emailed to you.
No we no longer print a full catalog. We rely on our website. Old catalogs can be found and, while many of the products in them are still available, many are not. Old garments can be produced as per request, but these requests come with additional fees. Please contact us for further details. The 225 page catalog we printed in 2000 is available as a pdf at:
What is the difference between your competition weight leather and the medium weight Firenze leather?
The Firenze (fuh-ren-zee) leather is cowhide that is approximately 1.mm thick. It has been tumbled to increase the softness and texture. It is very durable and strong and is more typical of the weight and feel of other industry standard leather.
Our competition weight black cowhide is 1.4-1.5 mm thick and produced with a proprietary process that results in a smoother, stiffer appearance. This product is very carefully crafted and requires several steps to produce. It is extremely strong and gives our products that characteristic look and longevity that Vanson is known for.
What is an "oddity"?
An oddity is a term we use for the product we make when you order something that is different from our standard specs. We make nearly as many special ordered items as standard ones. If you request a lining or hardware change then your order will be an "oddity". The minimum charge for an oddity is an additional 15%. Other changes, such as fit, or stripes, or pocket configuration will add additional charges to your order. Oddities cost more in production because of special handling and more work being done to them.
I cannot get your webstore to accept my overseas address.
Yes, our webstore order screen has some limitations. Behind the scenes we are building a new site. However in the interim you should put any information you cannot fit in the fields provided in the special instructions area.
We ship to many countries outside of the USA. However these orders are subject to all applicable duties, taxes and international freight charges as well as currency differences, and must be prepaid in full. We will contact you with this information before we process your order.