Are all your garments made in the USA?
Actually there are two Vanson Leathers factories, both owned and operated by Vanson. One is currently in Fall River Massachusetts where we have worked for more than 25 years. The other is in San Salvador El Salvador and has been open since October 2008. We make items in both locations depending on the resources of available labor hours and raw materials. We use the same materials, stitching, assembly and quality inspection protocol in each location.
Why does it take so long to get your products?
There are 2 main factors that contribute to the long delivery issues that we have faced for the past couple of years.
1. Raw materials supply. Like other manufacturing segments our supplier base has contracted. Many of the suppliers are smaller and do not have available stock at hand and we have to wait for their production cycle to occur. Several of our suppliers have gone out of business and we have had to source new ones, or change the specification of what we use.
2. Labor hours and hand made quality. We make our items in the same meticulous way we have for 35 years. We have improved efficiency with some technologies, but nothing takes the place of hand cutting and individual sewing machine operators. We typically sell more items each week than we make, we continuously run a backlog.
I cannot get your webstore to accept my overseas address.
Yes, our webstore order screen has some limitations. Behind the scenes we are building a new site. However in the interim you should put any information you cannot fit in the fields provided in the special instructions area.
We ship to many countries outside of the USA. However these orders are subject to all applicable duties, taxes and international freight charges as well as currency differences, and must be prepaid in full. We will contact you with this information before we process your order.